Testimonials

Testimonials

From dropping in on the spur of the moment at the showroom, to lighting our first fire a few weeks later has been an easy and stress free experience, thanks to John for his initial advice, the staff that dealt with our endless calls and to Joey and Rob for the speed and efficiency on installation. We have no qualms about recommending Cornwall Woodburners and are thrilled with the end result.
– Rob and Linda, Sennen
Absolutely love our new Woodburner and wish we had opted for one years ago. Your company must be congratulated for a first class job from start to finish. We were particularly impressed with two key points - Honest impartial advice - All work carried out by your company, avoiding sub contractors.
Your fitting team were very professional, courteous and understanding of us having to give over half our house for nearly a week. Particular mention and praise has to go to Martin who headed up our team and was fantastic in all aspects.
We say many thanks and obvious continued success.
– John & Margo May, Truro
"Your company has just refurbished my woodburner, and I can’t praise you enough. From the quote right through to the return of the burner the staff were so friendly and helpful, they left my property clean and tidy. I would recommend them to everyone. Excellent customer service and care all round."
– P Skinner, Chacewater
"We recently had a woodburner fitted by your company, and I cannot rate you highly enough. Incredibly helpful and friendly service, no pushy sales talk and the fitters were brilliant. We are really pleased with our woodburner and will definitely be recommending Cornwall Woodburners in the future."
– K Gosling, Perranporth
"Excellent customer service. Really pleased with our installation. Your workmen left the place spotless!"
– L Rawling, St Austell
"Fantastic service from these guys. We had three chimneys swept, fires sprayed, glass cleaned, new fire cement. Such a polite engineer, exceptionally clean and tidy, the young chap we had was an absolute credit to your company. Wouldn’t use anybody else now."
– Mr Harvey, Portreath
"We are so pleased with our fire and all the work that was carried out. Thanks for a great job, We can highly recommend."
– J Gilbert, Lanner
"Just a quick note to say thanks for the professional installation of our wood burner. The guys did a great job and we are really pleased with it. "
– Mr Middleton and Mr Williams, Truro
"I was extremely impressed with Jon's understanding and insights into the installation & operation of wood burning stoves and appreciated his input on clarifying several matters. You may be interested to learn that his approach to the "survey" was exactly what I had hoped for & sadly did not receive from 2x other firms who have also provided survey. Such was the impression he made, I was committed to Cornwall Woodburners before he'd left (which was close to 8pm !) We'll pop up to the showroom as soon as possible to look at Stove options in more detail, but in the interim, could you provide a indicative price on the Yeoman "Exe" (2 Door, Plain)"
– Tony, Praze
"Now that our new Dovre Gas Fire is installed we wanted to express our thanks to you.

This is an odd thing to say but we can't wait for winter nights so we can push a button and instantly have amazing heat from a fire that looks so real but no hard work anymore.

We chose to change because my husband has a very bad back and our old multi fuel fire was becoming such hard work also as much as we loved our "real" fire, the dust was awful in our small cottage.

We had originally gone to another fire company in Plymouth but it became apparent very quickly that it would be better to look for a more local company who did Gas Fires not everyone does.

I saw your advertisement in a Cornish magazine, I popped in to see you, I knew what we wanted and needed no selling I just wanted a survey done on the chimney and the fire installed, after asking your advice and opinion on our chose it all moved very quickly and we were kept informed if there were any changes to visits good communication at all stages.

Our fire was in so quickly, your independent gas installer Rob was quick and efficient, and cleaned up so well after his work and everything was done so professionally we could not fault a thing and that's rare in these days.

My husband and I would without hesitation recommend Cornwall Woodburners to anyone thinking of putting any new fire in their home whatever type of fuel you are looking for and their knowledge and pride in running an excellent business comes across keenly no matter who you speak to in the company.

We are also very happy should a customer wish to see a Dovre in situ to see how good and life like they are we are happy to show them ours, it's sometimes easier to see the fire in a real
home situation, I know we would have liked that when we were looking.

We hope your company has a long and successful future."
– Patsy and Pete, Bodmin.
"Many thanks to you and the guys for doing such a great job. It looks really fantastic!

Your guys are really good at achieving a really high level of finish in everything. They also are really good at limiting the mess and dust and it was always neat when they left.

One very happy customer."
– Miss Helens, Helston
"Once again thank you for a great sweep and service, special mention to your employee who was on time, polite, conscientious, ( taking his shoes off every time he entered my property ) & done a professional job."
– Mr Sinclair, St Ives
"Just a quick word to say a huge thank you for changing the date of our installation. We are aware that you have gone out of your way considerably to accommodate us. John was fantastic on the telephone and I cannot praise him enough. You really do have a team of excellent people. Once again, we also really appreciate your generous loyalty discount and we look forward to giving Cornwall Woodburners fantastic feedback for our second installation."
– Mr and Mrs Wilkins, Summercourt
"We’d like to thank Rob, Nigel and the other two guys who came yesterday, and also John in the office, for all their hard work on the installation. We have been really pleased with their efforts and are looking forward to using the burner in the autumn."
– Mr and Mrs King, Truro
"Just wanted to say Thank you to your company for the professional way in which you dealt with our order. The fitters were efficient and friendly, especially Nigel. I am sure your after sales will be just as good."
– Mr and Mrs Laskey, Mylor Bridge
"I am writing to express what a pleasant and efficient company you are. Nothing has been too much trouble, and all the men who have worked here have been a credit to your company. I wouldn’t hesitate to recommend you to anyone who is looking to buy a fire. You have been such a pleasant company to do business with from the very beginning."
– Mr and Mrs Battle, St Minver
"My husband and I are delighted by the level of workmanship. Please extend our thanks to Martyn and Nigel."
– Mr Martin, St Austell
"We are writing to express our appreciation of the service we have received. The team had horrendous weather conditions with which to contend but kept going. Not a word of complaint and incredibly thoughtful about caring for our circumstances, including moving the parrot! You should be extremely proud, as they represented your company extremely well, and we would not hesitate to recommend you."
– Mrs Whiteley, Mylor Bridge
"Pleased to say our burner is installed and glowing well in our home. All the guys have been really helpful and easy to have around."
– Mr J Francis, Redruth
"My wife and I are absolutely delighted with the Skagen Stove that was fitted on Wednesday. Your workmen did an excellent job and I would have no qualms about recommending your company to other people."
– Mr and Mrs Williams, Hayle
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